Shipping policy

Shipping Policy

Back to Nature Farms ships out on Monday's of each week. As soon as we make the label, a tracking number will be emailed to you so you can keep eyes on it.

We work hard to ensure all our packages arrive frozen by using the best insulation materials and dry ice and/or the best ice packs. However, if any product were to arrive completely thawed out or in poor condition please contact us at info@backtonaturefarms.org. Please note, that if the package is frozen, except for a minor area that has begun to thaw or soften, it is still a perfectly usable product and can be placed in the freezer or thawed out entirely in the fridge. Photos may be requested.